❮ Back to Shipping and returns

Return Policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. If you ordered a service, such as solar panel installation, the right to cancel expires 14 days after confirming the order. You have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. Only the return costs from your home to the web store are for your own account. If you use your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and in its original condition and packaging. To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.